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Web Design Service Agreement

By engaging in the web design service, clients agree to the following terms:

1. Service Agreement: Clients are bound by the terms outlined on this page, which clarifies what is included and excluded in the service.

2. Payment and Refunds:

  • Payment is due upon ordering.
  • Refunds are possible only before the design process begins.
  • Once work commences, refunds will not be provided.

3. Client Responsibilities:

  • Clients are responsible for providing:
    • Necessary content
    • Images
    • Any specific requirements for the website

4. Client-Owned Content: Clients acknowledge that any provided images or text are their property and may be used in website development.

5. Revisions:

  • Two rounds of revisions are included.
  • Additional revisions may incur extra charges.

6. Timelines:

  • Project timelines are estimates and may vary based on:
    • Client responsiveness
    • Project complexity

7. Ongoing Maintenance:

  • Ongoing maintenance and updates after website migration are not included.

8. Third-Party Costs:

  • Fees associated with third-party tools, software licenses, or subscriptions are not covered unless specified.

9. Legal Compliance:

  • Clients are responsible for ensuring the website complies with applicable laws and regulations.

10. Communication:

  • Effective communication is crucial. Timely responses to queries and feedback are essential for smooth project progress.

11. Right to Showcase Work:

  • The designer reserves the right to showcase the completed work on their website and in promotional materials, unless otherwise agreed upon in writing.

12. Material Breach Examples:

  • Examples of material breach include:
    • Persistent failure to make agreed-upon payments
    • Providing false or misleading information crucial to the project
    • Engaging in behavior that significantly undermines the purpose and integrity of the agreement

13. Hosting Issues:

  • Hosting-related issues are separate from this design package and should be addressed directly with the hosting provider.

14. Termination:

  • Either party may terminate the agreement if there is a material breach.

15. Refunds on Client Termination:

  • Clients have the right to terminate at any time with written notice to the designer. However, in such cases:
    • Clients are obligated to pay for all completed services and materials at the agreed-upon rates.
    • Clients will also be required to pay a non-refundable retention fee of 25% of the initial project cost. This fee reflects the time and effort invested up to the point of termination.


  1. Ownership of Provided Content:
    • Clients guarantee that any text, graphics, photos, designs, trademarks, or other artwork provided for inclusion in the website either belongs to them or their company, or they have the necessary permissions to use them.
  2. Copyright Assignment:
    • Upon receipt of the final payment, copyright is automatically assigned as follows: clients own the graphics and other visual elements created for the project.
  3. File Ownership and Backup Responsibility:
    • Clients will be provided with copies of all project files. It is the client’s responsibility to safely store these files, as the designer is not obligated to retain them or provide native source files. Clients acknowledge the importance of website file backups and take full responsibility for backing up their website files.
  4. Ownership of Text Content, Photographs, and Data:
    • Clients also own the text content, photographs, and other data they provided, unless ownership belongs to someone else.
  5. Display in Portfolio:
    • The designer reserves the right to display and link to the completed project as part of their portfolio and to write about the project on their website. This allows the designer to showcase their work and share insights gained from the project.